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24/7 Hassle-Free Fully Managed Moodle Support

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15 sec.
Average response time
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98.9%
Customer satisfaction
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24/7/365
Expert customer support available
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#1 Ranked
Tech support team

Managing a Moodle LMS website is often task-demanding - you have to think about the best way to set up your online courses, create different testing options, deal with tutorials, figure out how custom certifications work…

Worry not, as ScalaHosting is here to help you out!

Our experienced technicians will be there for you 24/7 for any questions or issues with your Moodle platform. We are available via multiple channels (live chat, ticketing, online form), respond immediately, and care for your educational project as if it were our own.

support

I primarily manage our Moodle educational site for customers, and create most of the training content. I've had to learn how to be a Web admin and was able to install both Moodle and WordPress from scratch. Scala and their support have helped me out of some tough spots, and their knowledge about Moodle have been very helpful. I now run and admin 3 Moodle sites across 2 VPS accounts with good success!

The team at Scala Hosting have been incredible, they really take care of the technical side when migrating our business website and our very large existing Moodle account. The 24/7 support by Scala Hosting is a service I can trust and rely on. They have fixed all my issues that have come up. If you need them to migrate your business website, Moodle account or have ongoing support, I highly recommend them.

It's my first time hosting Moodle LMS with Scala hosting and the team (technical team and customer service) has been very supportive. I have received professional and timely support in installing Moodle, migrating the LMS files to a managed VPS when I was upgrading and resolving all the technical issues that I have experienced while working on the LMS.

migrations

Free Moodle Website Migrations

Already have a Moodle site with another provider? Not a problem as we can help you move unlimited courses to ScalaHosting at no added cost.

You simply need to provide us with the login credentials and specify the desired time for the migration, and our technicians will do the rest. Your educational website will not experience any downtimes during the transfer. What's more, our support team will double-check everything on the new ScalaHosting server before we confirm the transition is successful.

  • tick Quick and effortless migration by Moodle hosting specialists
  • tick Move your site files, MySQL databases, and email accounts for free
  • tick Website troubleshooting after the site migration

Lightning-Fast Performance

Feel the full power of ScalaHosting’s VPS servers and give your Moodle sites a great head start in the online competition.

  • tick Ultra-fast servers with CPU up to 4.1 GHz
  • tick OpenLiteSpeed and Nginx web servers available
  • tick Object Cache - decreases your website response time by up to 3x
  • tick Blazing-fast NVMe storage space
  • tick Gzip compression enabled
  • tick CDN integration with options for minification and image optimization
performance

The performance and reliability of their hosting services have been impeccable. My websites have been running smoothly, with no downtime that I can recall. The speed improvements and security features they offer have made a significant difference in my site's performance and peace of mind.

I have been operating websites on a commercial basis since 1993 and have never been exposed to such a satisfying and positive hosting experience. We are using the NY based servers and our speed is fantastic with First Contentful paint at 0.8s and Speed Index at 1.0s. You could not get faster!

The Managed VPS Hosting plan I subscribed to has provided me with unparalleled reliability and performance. The server speed is incredibly fast, ensuring that my websites load quickly and efficiently, providing an excellent user experience for my visitors. The hosting environment is incredibly stable, and I have not experienced any downtime since I migrated my websites to ScalaHosting. This level of reliability is crucial for my online business, and ScalaHosting has consistently delivered on their promise of 99.9% uptime.

Ultimate Moodle Security

Our Moodle VPS plans come with our unique SShield technology, which protects you against more than 99.9% of attacks. Powered by a built-in AI, it will block malicious visitors and keep your data as protected as it can be.

You can also take advantage of our two-factor authentication option. Moodle users keep a lot of delicate personal information, and this data needs to be protected from outside breaches. Make sure to activate 2FA to avoid your account falling into the wrong hands.

  • tick Automatic Moodle updates through Softaculous
  • tick Brute Force protection and Login Attempts limit
  • tick Automatic IP blocking in cases of suspicious activity
  • tick Two-factor authentication
  • tick Daily backups and easy restore
  • tick Free SSL certificates
security

I wasn't sure what I wanted initially so signed up for a low plan just to test the water. It worked better than expected, so when I wanted to change plans they made it easy to do so. While I can generally hold my own with technical stuff, I don't want to do it. I know I can trust them to maintain what I need in the background, so I can focus on my business and not be worried about learning security and how to deal with spammers and hackers.

Security is robust, with regular updates and comprehensive protection tools included in the package. Over the years, ScalaHosting has consistently evolved with modern web technologies while maintaining competitive pricing, which is crucial for maintaining profitability in the reseller hosting business.

With the increasing frequency and sophistication of cyber threats, ensuring the security of my customers and their sensitive data is paramount. ScalaHosting prioritizes security by implementing robust measures such as firewalls, regular security updates, and malware scanning. This proactive approach to security minimizes the risk of security breaches and protects my customers and their data from potential threats, safeguarding my reputation as a hosting provider.

Moodle Hosting & Productivity Tools

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Free SSL Certificates

Protect your Moodle website and user data with free SSL certificates from Lets Encrypt. Your certificate will be applied as soon as you point your domain name to our web host. If you get a free name from ScalaHosting, the entire process is automated.

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Free Brand Domain

Get a free domain name with ScalaHosting upon signup for any yearly VPS plan and use it to establish your educational institution. You can host multiple projects on your account and allocate as much storage per website as you deem necessary.

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Automatic Offsite Backups

Your web hosting account is archived daily on an offsite server in a different data center. The daily backups help you recover valuable website information with a single click, and you can choose between different restore points to get what’s needed.

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Dedicated IP Address

Your IP address plays a pivotal role in connecting you with your online audience. With the help of a dedicated IP, you can improve your Moodle site security, allow remote users to connect to your app, and avoid falling into blacklists.

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One-click Installation

It takes a single click to launch a new Moodle site with your Scala web hosting plan. Application management perks such as automatic updates, cloning, and backups on demand are also included in your Moodle hosting plan.

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Full Scalability

You can add server resources like CPU and RAM at any given time. Detailed site usage statistics will give you a clear idea if you are close to hitting any limits so you can react accordingly and avoid suffering from downtimes or poor performance.

For Online Course Creators:
Monetize Moodle with WordPress

Integrate Moodle with WordPress and WooCommerce to build an online store in less than 2 hours. Expert assistance is available when you need it. We can connect you with the right Moodle specialists who can help you achieve your educational goals.

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platforms

Run Large Online Learning Platforms Hassle-Free

ScalaHosting has designed, built, and managed a custom multi-cluster solution to host the learning management system (LMS) for the Commission of Elections in the Philippines. It featured a fully interactive 3D model of the Vote Counting Machine (VCM) used in the Automated Election System. This allowed hands-on training to be performed at any time without the need for a VCM to be physically present. Due to the scale of server resources needed to accommodate a high volume of concurrent users, the LMS required an enterprise managed hosting solution that could quickly scale up to meet the growing demand and traffic spikes.

On the busiest days, the managed hosting cluster successfully served over 100 million visits.

Check out the Managed Cluster plans by ScalaHosting

platforms
get started

Build a Successful eLearning Website with Moodle and ScalaHosting!

Moodle allows educators to build robust websites with various courses, learning materials, and tests to help their users improve their knowledge. The platform is well-suited for both teachers and big educational organizations.

But what if you don’t have the time or knowledge to deal with all the hassle?

As an expert Moodle provider, ScalaHosting is well-prepared to relieve your burden. By choosing one of our managed cloud VPS plans, you guarantee the effortless account management and secure environment that every eLearning project needs.

Moodle Hosting FAQs

  • What is a Learning Management System?

    A Learning Management System (also known as an eLearning platform) is a software application that serves teachers, schools, and all kinds of educational organizations. LMS apps help you set up courses, tests, quizzes, configurable reports, custom certificates, and learning materials - all with zero technical expertise. Popular solutions, like the Moodle LMS, can really up your eLearning game with magnificent layouts, course automation, and completion progress.

  • What operating system do I need for the Moodle LMS?

    The Moodle code is written in PHP, so any Linux-based operating system will do just fine - whether it is CentOS, Ubuntu, Debian, or any of the rest. While it’s not technically impossible to host the app on a Windows server, the configuration and management are much more complicated, so we don’t recommend this option.

  • Shared Moodle vs Moodle Cloud - Which one is best for educational institutions?

    If your project relies heavily on site speed, user experience, and rock-solid security, a cloud-based solution is definitely the right choice. It is the only type of service that can deliver guaranteed & consistent performance, high security, and uninterrupted uptime at all times. On a shared hosting server, your Moodle LMS website will share everything with hundreds of other accounts, which can lead to many disadvantages and growth barriers. That low cost can easily turn into a high price to pay in the long run. Learn more in the video below.

  • Which Moodle plan is right for me?

    Moodle can be hosted on the Entry Cloud plan for smaller projects, but growing businesses and institutions typically see better results with Build #1 or higher. These plans offer more RAM and CPU to support concurrent learners, media-rich courses, and peak traffic events.

  • Do you offer AWS Moodle plans?

    ScalaHosting offers you to host your Moodle website on the AWS Cloud platform as well. The hosting service is managed by Scala, so you can focus on building and growing your educational website. The AWS partnership allows us to expand our network with additional data center locations all over the world, including Singapore, Mumbai, London, Frankfurt, Montreal, Virginia, Ohio, Sydney, and more.

  • How do I transfer my Moodle site to ScalaHosting?

    If you already have a working Moodle LMS project with another host, ScalaHosting can help you migrate your data to our servers. We only need the login credentials to access your old host, and our Moodle experts will take care of the rest. The process is quick, seamless, involves no downtimes, and comes absolutely free of charge.

  • How long does it take to transfer my Moodle website?

    In 95% of the cases the migration process takes less than 2 hours. The time varies depending on the size of the Moodle website and how much data we need to transfer.

  • Can I upgrade my Moodle hosting plan?

    The Moodle Cloud hosting solution is scalable with flexible resources. You can add more CPU cores, RAM and disk space with a single click and the resources are automatically upgraded within a minute. No need for account upgrades or server migrations - everything with your Moodle LMS project will stay as it is.

  • Can I rely on 24/7 support for my Moodle site?

    Technical support is available 24/7 with ScalaHosting. You can get instant assistance via our live chat, allowing you to talk to a technician in real time. Alternatively, you can open a support ticket from your client area with an initial response within 15 minutes. Оur support covers any issues related to our hosting platform or your Moodle services with us. Technicians are friendly and caring, helping you resolve any technical difficulties in a quick and efficient manner.

  • How do I take advantage of Moodle hosting with Scala?

    Getting started with the Moodle LMS from ScalaHosting is easy. Once you choose one of the cloud VPS plans, you simply need to click on the green Get Started button. Whichever package you choose, the Scala Team promises you stellar performance and an unforgettable Moodle experience.

  • Can you support large-scale Moodle deployments with high concurrent usage?

    Yes. ScalaHosting provides managed multi-cluster infrastructure designed for enterprise and government use cases. We've hosted national-level LMS deployments serving over 100 million visits without downtime. If you need a custom setup, our engineering team will help you scope and implement the right architecture.

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